Remote Director, Global Partner Delivery

Cornerstone OnDemand; Albuquerque (NM); Remote; USD 170,000 - 230,000; Full time

Job summary

Cornerstone OnDemand is hiring a Director of Global Partner Delivery to create and lead a scalable program enabling our Professional Services to scale through a high-performing partner ecosystem. The role holds end-to-end accountability for operating models, governance, and performance to deliver consistent customer outcomes through partners.

You will work with Services, Alliances, Sales, Customer Success, Product, Finance and Legal to ensure partner readiness, measurable outcomes, and a

Qualifications

• Proven ability to lead cross-functional teams across Services, Alliances, Sales, Customer Success, Product, Finance and Legal.
• Experience building and scaling partner-delivery programs for enterprise SaaS.
• Strong governance, metrics, and operating-model design skills.

Responsibilities

• Design and implement a global partner delivery operating model with clear governance and processes.
• Define partner segments, onboarding, certification, and performance management criteria.
• Establish capacity planning, risk management, and quality gates for partner-led engagements.
• Lead cross-functional alignment to ensure consistent customer outcomes across regions.

Skills

Strategic leadership

Partner ecosystem

Program governance

Stakeholder management

Education

Bachelor's degree in related field

MBA or equivalent

Job description

Cornerstone OnDemand is hiring a Director of Global Partner Delivery to create and lead a scalable program enabling our Professional Services to scale through a high-performing partner ecosystem. The role holds end-to-end accountability for operating models, governance, and performance to deliver consistent customer outcomes through partners.

You will work with Services, Alliances, Sales, Customer Success, Product, Finance and Legal to ensure partner readiness, measurable outcomes, and a