Remote Digital Signage Implementation Specialist

SPECTRIO LLC; Lorida (FL); Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Remote work

Vacation/Personal Time

Company holidays

Medical Insurance

Job summary

Spectrio LLC is seeking an Implementation Specialist in Florida with remote work flexibility. The role focuses on coordinating field services, deploying on-premise equipment, and providing technical support to clients.

Candidates should have a background in computers and customer service, plus experience with CRM systems. Responsibilities include dispatching technicians, gathering installation data, and communicating effectively with clients to ensure successful deployments.

Qualifications

• Bachelor’s degree preferred.
• Experience in computer and customer service support.

Responsibilities

• Serve as control point for field-related service activities.
• Dispatch and manage service technicians.
• Respond to client inquiries via phone and email with technical assistance.
• Translate technical information for non-technical customers.
• Gather information for new installations and hardware configurations.
• Enter data and coordinate dispatch/installation tasks.
• Utilize diagnostic tools for diverse computer operations.
• Update supervisor on project status and issues.
• Escalate higher-level issues to appropriate teams.
• Log incidents and hardware details in the support system.

Job description

Spectrio LLC is seeking an Implementation Specialist in Florida with remote work flexibility. The role focuses on coordinating field services, deploying on-premise equipment, and providing technical support to clients.

Candidates should have a background in computers and customer service, plus experience with CRM systems. Responsibilities include dispatching technicians, gathering installation data, and communicating effectively with clients to ensure successful deployments.