Remote Implementation Specialist

SPECTRIO LLC; Tallahassee (FL); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote work

Internet allowance

PTO

Sick leave

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

Parental leave

EAP

Job summary

Spectrio LLC is a leading provider of digital engagement solutions. The Implementation Specialist will customize and install on‑premise equipment, coordinate field technicians, and ensure timely, high-quality service for clients.

The role requires strong customer service, technical aptitude, and the ability to work in a fast-paced environment. The position supports remote work from multiple states and emphasizes effective communication, problem solving, and collaboration with cross-functional

Qualifications

• Bachelor’s degree preferred and strong computer literacy.
• Experience with CRM and ERP systems is preferred.
• Ability to learn new software and explain technical information simply.

Responsibilities

• Coordinate and dispatch service technicians and manage field activities.
• Respond to client inquiries via phone and email with clear technical guidance.
• Enter data and monitor project status in dispatch/installation systems.
• Assist with scheduling and coordinating installations and hardware configurations.
• Maintain accurate records of incidents and client communications.

Skills

Customer service

CRM experience

Communication

Multitasking

Time management

Analytical skills

Teamwork

Problem solving

Education

Bachelor’s degree preferred

Tools

NetSuite

Salesforce

Google Suite

Microsoft Office

Job description

Spectrio LLC is a leading provider of digital engagement solutions. The Implementation Specialist will customize and install on‑premise equipment, coordinate field technicians, and ensure timely, high-quality service for clients.

The role requires strong customer service, technical aptitude, and the ability to work in a fast-paced environment. The position supports remote work from multiple states and emphasizes effective communication, problem solving, and collaboration with cross-functional