Remote Digital Sales Rep: Upsell & Revenue Growth

Twilio Inc.; United States; Remote; USD 49,000 - 68,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid time off

Parental leave

Job summary

Twilio Inc. is a leading cloud communications platform enabling businesses to embed messaging, voice, and email into applications.

This role focuses on managing and growing Self Service customer accounts while protecting revenue and driving upsell and cross-sell opportunities. You will execute automated sales plays for a wide customer base, maintain accurate Salesforce forecasts, and collaborate closely with Marketing on campaigns and messaging.

Qualifications

• 2 years closing experience or 1+ years at a SaaS or CPaaS company with top performance.
• Comfort working with technical and business leaders.
• Analytical account development strategy using data to find opportunities.

Responsibilities

• Manage and expand customer accounts within the Self Service segment.
• Own a book of business focused on protecting revenue and driving upsell and cross-sell.
• Execute automated sales plays to serve a large customer base while maintaining NPS.
• Generate accurate sales pipeline and forecast using Salesforce.
• Collaborate with marketing on messaging and campaigns.

Skills

Closing experience

SaaS familiarity

Remote collaboration

Tools

Salesforce

Job description

Twilio Inc. is a leading cloud communications platform enabling businesses to embed messaging, voice, and email into applications.

This role focuses on managing and growing Self Service customer accounts while protecting revenue and driving upsell and cross-sell opportunities. You will execute automated sales plays for a wide customer base, maintain accurate Salesforce forecasts, and collaborate closely with Marketing on campaigns and messaging.