Remote Digital Sales Pro: Expansion & Upsell

Candidate; United States; A distancia; USD 54.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care insurance

401(k) retirement account

Paid sick time

Paid personal time off

Paid parental leave

Descripción de la vacante

Twilio seeks a Digital Sales Representative - Expansion to lead relationships within Self Service and Communications platform customers. You will drive net new activations, account expansions, and solution selling while closing deals in a remote-first environment.

You’ll collaborate cross-functionally to renew, upsell, and optimize revenue, with a focus on data-driven opportunity identification and strong pipeline management. Expect competitive compensation, benefits, and ongoing learning.

Formación

• 2 years closing experience or 1+ years closing experience at a SaaS or CPaaS company, with a record of top performance.
• Demonstrated track record of managing business forecasts and financial models.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Record of delivering revenue and gross profit results
• Excellent verbal and written communication skills.

Responsabilidades

• Manage and expand customer accounts within the Self Service segment.
• Own a book of business with the goal of protecting revenue and driving upsell and cross-sells
• Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.
• Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
• Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn
• Work closely with marketing teams to align on messaging and campaigns.

Conocimientos

Closing experience

SaaS/CPaaS experience

Forecasting & financial models

Data-driven opportunity finding

Entrepreneurial mindset

Revenue & gross profit delivery

Strong communication (verbal & written

Descripción del empleo

Twilio seeks a Digital Sales Representative - Expansion to lead relationships within Self Service and Communications platform customers. You will drive net new activations, account expansions, and solution selling while closing deals in a remote-first environment.

You’ll collaborate cross-functionally to renew, upsell, and optimize revenue, with a focus on data-driven opportunity identification and strong pipeline management. Expect competitive compensation, benefits, and ongoing learning.