Remote SaaS Sales & Adoption Specialist

SendGrid, Inc.; United States; A distancia; USD 60.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care insurance

401(k) retirement plan

Paid time off

Paid sick time

Paid parental leave

Equity plan

Descripción de la vacante

Twilio’s Self-Service Business is looking for a Digital Sales Representative to grow and retain high-value self-service accounts by guiding product adoption and preventing churn across Twilio Communications, SendGrid, or Segment.

You will engage customers, qualify opportunities, and collaborate with Sales, Solutions Engineering, Marketing, and Product teams to refine sales plays and engagement strategies. A remote-first role with potential in-person meetings ensures broad geographic impact.

Formación

• Minimum 1 year in sales development or 2–3+ years closing in tech or related field.
• Ability to qualify inbound/outbound opportunities and uncover needs.
• Strong communication to engage both technical and business stakeholders.
• Comfort using data and product usage signals to drive outreach.
• Ability to manage a high-volume book of accounts and deliver on commitments.

Responsabilidades

• Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
• Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
• Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
• Retain priority accounts by proactively addressing risks and removing blockers.
• Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies.

Conocimientos

Sales development

Business development

Qualify inbound/outbound

Communication

Data-driven

Account management

Cloud communications

Herramientas

Salesforce

Outreach

Gong

Descripción del empleo

Twilio’s Self-Service Business is looking for a Digital Sales Representative to grow and retain high-value self-service accounts by guiding product adoption and preventing churn across Twilio Communications, SendGrid, or Segment.

You will engage customers, qualify opportunities, and collaborate with Sales, Solutions Engineering, Marketing, and Product teams to refine sales plays and engagement strategies. A remote-first role with potential in-person meetings ensures broad geographic impact.