Remote Digital Sales Rep: Expansion & Upsell

Remote; San Francisco (CA); Remoto; USD 54.000 - 68.000; Tempo pieno

Descrizione del lavoro

Twilio is hiring a Digital Sales Representative - Expansion for a remote-first team. You will manage Self Service and Communications platform accounts, drive activations, and close deals while aligning with product, marketing, and support teams.

The role emphasizes data-driven prospecting, accurate forecasting, and cross-functional collaboration to protect revenue and grow gross profit. This is a high-visibility position within a remote workforce.

Competenze

• 2 years closing experience or 1+ years closing experience at a SaaS/CPaaS company.
• Forecasting and financial modeling experience.
• Experience influencing both technical and business stakeholders.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Record of delivering revenue and gross profit results.
• Excellent verbal and written communication skills.

Mansioni

• Manage and expand customer accounts within the Self Service segment.
• Own a book of business with the goal of protecting revenue and driving upsell and cross-sells.
• Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.
• Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
• Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.
• Work closely with marketing teams to align on messaging and campaigns.

Conoscenze

SaaS sales

Closing deals

Forecasting

Data-driven

Cross-functional

Communication

Strumenti

Salesforce

Descrizione del lavoro

Twilio is hiring a Digital Sales Representative - Expansion for a remote-first team. You will manage Self Service and Communications platform accounts, drive activations, and close deals while aligning with product, marketing, and support teams.

The role emphasizes data-driven prospecting, accurate forecasting, and cross-functional collaboration to protect revenue and grow gross profit. This is a high-visibility position within a remote workforce.