Remote Digital Orthodontic Implementation Specialist

Lobby Co; Austin (TX); Remote; USD 73,000 - 95,000; Full time

Job summary

Ormco is seeking a Digital Solutions Specialist to accelerate adoption of our digital orthodontic products through field-based training and implementation support. You will partner with Doctors, practice teams, and internal stakeholders to move customers from commitment to successful activation and repeatable utilization.

The role includes readiness assessments, bespoke implementation plans, and hands-on coaching during early adoption, ensuring customers confidently integrate Ormco solutions

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of three years in orthodontics, dentistry, medical devices, clinical training, customer implementation, or related field.
• Experience training, coaching, or supporting clinicians and practice teams in a customer-facing environment.
• Ability to translate technical/product/workflow information for diverse audiences.
• Experience managing multiple implementations or field projects simultaneously.

Responsibilities

• Deliver field-based training, onboarding, and implementation support for Ormco's digital orthodontic portfolio.
• Train orthodontists, general practitioners, clinical teams, and treatment coordinators on products and workflows.
• Translate complex information into practical, repeatable workflows.
• Adapt training delivery to customer experience and environment while maintaining standards.
• Provide follow-up training and create customer-facing resources and guides.
• Coordinate handoffs to Clinical Success, Customer Support, or long-term owners.

Skills

Facilitation

Presentation

Adult learning

Project management

Customer orientation

Travel readiness

Education

Bachelor's degree

Tools

CRM systems

Microsoft Office

Job description

Ormco is seeking a Digital Solutions Specialist to accelerate adoption of our digital orthodontic products through field-based training and implementation support. You will partner with Doctors, practice teams, and internal stakeholders to move customers from commitment to successful activation and repeatable utilization.

The role includes readiness assessments, bespoke implementation plans, and hands-on coaching during early adoption, ensuring customers confidently integrate Ormco solutions