Digital Orthodontics Implementation Specialist

Ormco

Chicago (IL)

On-site

USD 70,000 - 90,000

Full time

2 days ago

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Job summary

Ormco is seeking a Digital Solutions Specialist to accelerate adoption of our digital orthodontic products. This field-based professional will work with doctors, practice teams, and internal teams to move customers from commitment to successful implementation and repeatable utilization.

Responsibilities include assessing readiness, developing implementation plans, delivering product training, supporting initial case submissions, and resolving early adoption barriers while ensuring a smooth

Qualifications

Bachelor's degree or equivalent combination of education and relevant professional experience.
Minimum of three years of experience in orthodontics, dentistry, medical devices, clinical training, customer implementation, customer success, or a related field.
Experience training, coaching, or supporting clinicians and practice teams in a customer-facing environment.

Responsibilities

Partner with commercial team to receive qualified customer handoffs after commitment to implement an Ormco product or solution.
Develop a customer-specific implementation plan with milestones and success measures.
Deliver in-depth, field-based training and implementation support for Ormco's digital orthodontic portfolio.
Guide customers through initial product setup, workflow preparation, and readiness for first use.
Coordinate a handoff to Clinical Success or ongoing support.