Remote Desktop Support Engineer - Windows & Mac

SISL Global; Midvale (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT services company is looking for an Associate-level IT Support Technician in Midvale, Utah. The role involves providing second-level support for desktop issues, installing and configuring software, and training junior technicians. Candidates should have at least 2 years of experience and a degree in IT or a related field. Strong knowledge of both Windows and Mac operating systems is essential. This is a full-time position with opportunities for growth.

Qualifications

• 2+ years of experience in a desktop support role.
• Strong knowledge of Windows and Mac operating systems.
• Experience with remote desktop tools.

Responsibilities

• Provide second-level technical support for hardware and software issues.
• Install and configure operating systems and applications.
• Train and mentor junior support technicians as needed.

Skills

Troubleshooting break/fix issues

Problem-solving skills

Strong communication skills

Team collaboration

Education

Associate’s or bachelor’s degree in IT or related field

Tools

Microsoft Office Suite

Active Directory

Job description

A leading IT services company is looking for an Associate-level IT Support Technician in Midvale, Utah. The role involves providing second-level support for desktop issues, installing and configuring software, and training junior technicians. Candidates should have at least 2 years of experience and a degree in IT or a related field. Strong knowledge of both Windows and Mac operating systems is essential. This is a full-time position with opportunities for growth.