Desktop Support Engineer II – Remote, Mac/Windows Expert

REMAX; Denver (CO); Hybrid; USD 71,250 - 82,500; Full time

Benefits offered by this job

Competitive Medical, Dental, and Vision benefits

Retirement plans with optimal company match

Educational Assistance

Mental Health support program

Community Engagement

Diversity, Equity, and Inclusion

Remote work options

Job summary

A leading real estate organization based in Denver is seeking a motivated Desktop Engineer II. The role focuses on supporting and maintaining critical systems for staff, requiring expertise in troubleshooting, user management, and IT security practices. Ideal candidates should have experience with both macOS and Windows, alongside strong communication and problem-solving skills. This position offers a competitive salary range of $71,250 - $82,500 and various benefits, including medical, educational assistance, and retirement plans.

Qualifications

• 3+ years in a Tier 2 desktop support role.
• Experience managing both macOS and Windows OS.
• Ability to analyze data and solve problems.

Responsibilities

• Support, configure, and maintain critical systems and applications.
• Manage desktop and laptop issues for corporate customers.
• Implement and administer security audits and vulnerability scanning.

Skills

Advanced End-User Device Management

Troubleshooting

JAMF experience

IT Security practices

Prioritizing tasks

Communication skills

Job description

A leading real estate organization based in Denver is seeking a motivated Desktop Engineer II. The role focuses on supporting and maintaining critical systems for staff, requiring expertise in troubleshooting, user management, and IT security practices. Ideal candidates should have experience with both macOS and Windows, alongside strong communication and problem-solving skills. This position offers a competitive salary range of $71,250 - $82,500 and various benefits, including medical, educational assistance, and retirement plans.