Remote Desk-Based Account Manager II — Growth & Solutions

Lumen; Atlanta (GA); Remote; USD 51,000 - 67,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory. You will use consultative, outcome-driven sales techniques, engage digitally, and manage the full sales cycle to deliver meaningful business value.

You will work from home with a schedule of 8am-5pm in your time zone, collaborating with teammates and leveraging the broader sales ecosystem to close deals and maintain stellar customer relationships.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in desk-based, inside, or field sales within technology or related industries.
• Proven ability to develop new business opportunities and manage customer relationships.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customers and meeting monthly quotas.
• Deliver a strong value proposition during consultative and transactional selling to maximize revenue.
• Prospect and qualify via calls, emails, social media, campaigns, and follow-ups.
• Prepare agendas for customer calls and conduct effective meetings to identify opportunities.
• Coordinate with internal resources to ensure exceptional customer experience.
• Maintain updated sales stages and notes in Salesforce; develop account plans as needed.
• Forecast and report monthly sales volume and participate in training.

Skills

Prospecting

Relationship building

Presentation

Negotiation

Closing deals

Virtual sales calls

CRM familiarity

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory. You will use consultative, outcome-driven sales techniques, engage digitally, and manage the full sales cycle to deliver meaningful business value.

You will work from home with a schedule of 8am-5pm in your time zone, collaborating with teammates and leveraging the broader sales ecosystem to close deals and maintain stellar customer relationships.