Desk-Based Account Executive II - AI-Ready Connectivity

Lumen; Santa Fe (NM); Remote; USD 51,000 - 67,000; Full time

Benefits offered by this job

Remote work

Health benefits

Bonus structure

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory. You will use consultative, outcome-driven sales techniques and digital engagement strategies to identify needs, develop opportunities, and recommend solutions that deliver meaningful business value.

You will manage the full sales cycle, contribute to an exceptional customer experience, and share best practices with the team.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Four or more years of sales experience in technology, telecommunications, business services, or a related industry.
• Experience developing new business opportunities and managing customer relationships in a consultative sales environment.
• Demonstrated success in a desk-based, inside, or outside sales environment.
• Strong prospecting, relationship-building, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual sales calls, web meetings, and customer presentations.
• Experience using Salesforce or a comparable CRM platform to manage opportunities, forecasts, and customer interactions.
• Strong planning, organization, written and verbal communication skills, with the ability to manage multiple priorities and collaborate effectively.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas.
• Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.
• Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.
• Effectively navigate company systems and tools to provide customers with timely quotes, follow up.
• Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
• Engage internal resources and support personnel to provide an exceptional customer experience.
• Leverage the broader sales resource eco-system to drive high impact opportunities.
• Work with urgency through all aspects of the sales cycle through closing.
• Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required.
• Provide activity reports as required. Forecast and commit monthly sales volume accurately.
• Attend assigned meeting and participate in all company training requirements.
• Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics.

Skills

Desk-based sales

Inside sales

Prospecting

Consultative selling

Salesforce

CRM management

Presentation

Negotiation

Closing

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory. You will use consultative, outcome-driven sales techniques and digital engagement strategies to identify needs, develop opportunities, and recommend solutions that deliver meaningful business value.

You will manage the full sales cycle, contribute to an exceptional customer experience, and share best practices with the team.