Remote Desk-Based Account Manager II for Tech Sales

Lumen; Cheyenne (WY); Remote; USD 51,000 - 74,000; Full time

Benefits offered by this job

Health benefits

Bonus structure

Job summary

Lumen is a trusted network for the AI-powered world, enabling secure, high‑performing connectivity for enterprises and governments. The Account Manager II, Desk Based, drives new customer acquisition and revenue growth across assigned territories, leveraging consultative sales and digital engagement strategies.

You will manage the full sales cycle, deliver a strong value proposition, and collaborate with internal teams to ensure an exceptional customer experience.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Four or more years of sales experience in technology, telecommunications, business services, or a related industry.
• Experience developing new business opportunities and managing customer relationships in a consultative sales environment.
• Demonstrated success in a desk-based, inside, or outside sales environment.
• Strong prospecting, relationship-building, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual sales calls, web meetings, and customer presentations.
• Experience using Salesforce or a comparable CRM platform to manage opportunities, forecasts, and customer interactions.
• Strong planning, organization, written and verbal communication skills, with the ability to manage multiple priorities and collaborate effectively.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customer, meeting monthly sales quotas.
• Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.
• Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.
• Navigate company systems and tools to provide customers with timely quotes and follow ups.
• Prepare agendas for every customer call and identify opportunities from every sales call.
• Engage internal resources to provide an exceptional customer experience.
• Leverage the broader sales resource ecosystem to drive high impact opportunities.
• Work with urgency through all aspects of the sales cycle through closing.
• Maintain updated sales stages and accurate notes in Salesforce.com; create and maintain account plans.
• Provide activity reports as required; forecast and commit monthly sales volume accurately.
• Attend assigned meetings and participate in all training requirements.
• Mentor teammates with leadership, energy and initiative.

Skills

Sales experience

Prospecting

Negotiation

Closing

CRM (Salesforce)

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Lumen is a trusted network for the AI-powered world, enabling secure, high‑performing connectivity for enterprises and governments. The Account Manager II, Desk Based, drives new customer acquisition and revenue growth across assigned territories, leveraging consultative sales and digital engagement strategies.

You will manage the full sales cycle, deliver a strong value proposition, and collaborate with internal teams to ensure an exceptional customer experience.