Remote Desk-Based Account Manager II for AI Connectivity

Lumen; Jackson (MS); Remote; USD 51,000 - 67,000; Full time

Benefits offered by this job

Health benefits

Bonus structure

Remote work

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth in an assigned territory. You will use consultative, outcome-driven sales techniques and digital engagement to identify needs, develop opportunities, and deliver solutions that provide meaningful business value.

You will manage the full sales cycle, support customer experience, and share best practices to strengthen team success.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of sales experience in technology, telecommunications, business services, or related industry.
• Experience developing new business opportunities and managing customer relationships in a consultative sales environment.
• Proven success in desk-based, inside, or outside sales.
• Strong prospecting, relationship-building, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual sales calls, web meetings, and customer presentations.
• Experience using Salesforce or a comparable CRM to manage opportunities, forecasts, and interactions.
• Strong planning, organization, written and verbal communication skills.

Responsibilities

• Desk-based prospecting and account management within assigned customer base; meet monthly quotas.
• Deliver a strong value proposition during consultative sales approaches to maximize revenue.
• Prospect and qualify via calls, emails, social media, campaigns and follow-ups.
• Provide timely quotes and maintain accurate notes in Salesforce.com.
• Prepare agendas, lead customer meetings and identify opportunities from calls.
• Engage internal resources to deliver an exceptional customer experience.
• Coordinate with the sales ecosystem to drive high-impact opportunities.
• Maintain urgency through all sales stages and close deals.
• Attend training and mentor teammates with leadership and energy.

Skills

Consultative selling

Sales experience

Customer relationship management

Virtual sales calls

Forecasting

Salesforce CRM

Communication

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth in an assigned territory. You will use consultative, outcome-driven sales techniques and digital engagement to identify needs, develop opportunities, and deliver solutions that provide meaningful business value.

You will manage the full sales cycle, support customer experience, and share best practices to strengthen team success.