Remote Account Manager II — AI-Ready Connectivity

Lumen; Hartford (CT); Remote; USD 56,000 - 74,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Wellbeing programs

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new business and revenue growth from a remote home office. You will use consultative sales approaches to uncover needs, craft solutions, and manage the full sales cycle across an assigned territory.

You will engage customers through calls, emails, social channels, and campaigns, delivering value, and coordinating with internal teams to ensure a superior experience.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• 4+ years of sales experience in technology, telecommunications, business services, or a related industry.
• Experience developing new business opportunities and managing customer relationships in a consultative sales environment.
• Proven success in a desk-based, inside, or outside sales environment.
• Strong prospecting, relationship-building, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual sales calls, web meetings, and customer presentations.
• Experience using Salesforce or a comparable CRM platform to manage opportunities, forecasts, and customer interactions.
• Strong planning, organization, written and verbal communication skills, with the ability to manage multiple priorities and collaborate effectively.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customer base with monthly quotas.
• Deliver a strong value proposition during consultative and transactional selling to maximize revenue.
• Prospect and qualify through calls, emails, social media, and campaigns.
• Provide timely quotes and follow up; navigate internal systems for customers.
• Prepare agendas for customer calls and lead productive meetings to identify opportunities.
• Engage internal resources to provide an exceptional customer experience.
• Leverage the broader sales ecosystem to drive high-impact opportunities.
• Maintain momentum through all sales cycle stages and drive to close.
• Maintain Salesforce notes, create account plans, and forecast monthly volume.
• Provide activity reports and participate in company training; mentor teammates.

Skills

Sales experience

Prospecting

Communication

CRM (Salesforce)

Relationship building

Negotiation

Closing skills

Virtual selling

Education

Bachelor's degree

Tools

Salesforce

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new business and revenue growth from a remote home office. You will use consultative sales approaches to uncover needs, craft solutions, and manage the full sales cycle across an assigned territory.

You will engage customers through calls, emails, social channels, and campaigns, delivering value, and coordinating with internal teams to ensure a superior experience.