Remote Dermatology Territory Account Specialist

Novartis; United States; Remote; USD 94,000 - 174,000; Full time

Job summary

Novartis is seeking a Territory Account Specialist to lead strategic account engagement across a remote US geography. The role emphasizes clinical product knowledge, omni-channel outreach, and collaboration with field teams to improve patient access and outcomes.

You will travel up to 60-80% within a broad territory, align with cross-functional partners, and drive demand generation while delivering tailored solutions to health care providers.

Qualifications

• Bachelor's degree required from 4-year college or university.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Skills

Commercial Excellence

Conflict Management

Cross-Functional Coordination

Customer Insights

Influencing Skills

Key Account Management

Professional Ethics

Education

Bachelor's degree

Job description

Novartis is seeking a Territory Account Specialist to lead strategic account engagement across a remote US geography. The role emphasizes clinical product knowledge, omni-channel outreach, and collaboration with field teams to improve patient access and outcomes.

You will travel up to 60-80% within a broad territory, align with cross-functional partners, and drive demand generation while delivering tailored solutions to health care providers.