Remote Dermatology Territory Account Specialist

Novartis; Minneapolis (MN); On-site; USD 94,000 - 174,000; Full time

Job summary

Novartis is recruiting a Territory Account Specialist to lead field-based, remote support for key accounts across an assigned geography. You will be the primary contact, building relationships and navigating access to resources to improve patient outcomes.

The role requires travel and in-market collaboration with field teams and home-office partners. Ideal candidates have pharma or related industry experience, strong account management and analytical skills, and a valid driver’s license.

Qualifications

• Bachelor’s degree required from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Proven track-record of high performance selling to large accounts.
• Self-starter with analytical abilities to solve problems and drive customer value; valid driver’s license.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights to drive product demand and better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Education

Bachelor’s degree

Job description

Novartis is recruiting a Territory Account Specialist to lead field-based, remote support for key accounts across an assigned geography. You will be the primary contact, building relationships and navigating access to resources to improve patient outcomes.

The role requires travel and in-market collaboration with field teams and home-office partners. Ideal candidates have pharma or related industry experience, strong account management and analytical skills, and a valid driver’s license.