Remote Dental Appointment Specialist

PerunHR; Mesa (AZ); Remote; USD 35,000 - 48,000; Full time

Job summary

PerunHR is seeking a Call Center Representative for a remote role serving US patients. You will respond to high-volume inbound inquiries, schedule and confirm new patient appointments, and provide compassionate customer support to help patients feel at ease.

Requirements include a High School Diploma (Associates or Bachelors preferred). Strong verbal communication and customer service skills are essential; bilingual Spanish/English is a plus, with growth opportunities within the organization.

Qualifications

• High School Diploma required; Associates or Bachelor's preferred.
• Retail, sales, food service, marketing, or Customer Service experience preferred.
• Outstanding verbal communication and customer service skills.
• Bilingual in Spanish and English a plus.

Responsibilities

• Respond to high-volume inbound telephone inquiries from potential patients.
• Schedule and confirm new patient appointments.
• Handle questions/concerns with compassionate service as helping consumers is the goal.
• Use trained sales tactics to reach company goals of appointments set.
• Various duties as assigned by the Call Center Leadership team.

Skills

Verbal communication

Customer service

Bilingual Spanish/English

Education

High School Diploma

Associates or Bachelor's preferred

Job description

PerunHR is seeking a Call Center Representative for a remote role serving US patients. You will respond to high-volume inbound inquiries, schedule and confirm new patient appointments, and provide compassionate customer support to help patients feel at ease.

Requirements include a High School Diploma (Associates or Bachelors preferred). Strong verbal communication and customer service skills are essential; bilingual Spanish/English is a plus, with growth opportunities within the organization.