Remote Bilingual Patient Access Specialist

Access Health Care; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

Access Health Care is seeking a Patient Access Specialist for a fully remote position. This role is crucial in providing call center support, scheduling patient appointments, and offering community health information. Candidates should be fluent in English and Spanish, with strong customer service skills and the ability to thrive in a fast-paced environment.

Ideal candidates will have at least a High School Diploma and experience in customer service. The role demands strong communication skills and reliability in performance standards.

Qualifications

• Fluent in both English and Spanish.
• Experience in a customer/patient service environment (at least 6 months).

Responsibilities

• Answer multi-line phone in a courteous manner.
• Accurately schedule appointments.
• Document call activity and outcomes.

Skills

Bilingual in English/Spanish

Customer service skills

Attention to detail

Education

High School Diploma, GED, or equivalent

Tools

Microsoft Office

Job description

Access Health Care is seeking a Patient Access Specialist for a fully remote position. This role is crucial in providing call center support, scheduling patient appointments, and offering community health information. Candidates should be fluent in English and Spanish, with strong customer service skills and the ability to thrive in a fast-paced environment.

Ideal candidates will have at least a High School Diploma and experience in customer service. The role demands strong communication skills and reliability in performance standards.