Dental Call Center Scheduler — Remote Options & Growth

Familia Dental & Vivid Smiles; Schaumburg (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Work from home possible

Paid holidays & time off

Health, dental, vision

401(k) retirement plan

On-demand pay

Job summary

Familia Dental’s corporate call center is seeking a dependable inbound agent to greet patients, listen carefully, and schedule appointments in a compassionate, timely, and professional manner.

This role emphasizes strong customer service, clear communication, and the ability to work in a fast-paced environment. A bilingual English/Spanish skill set is a plus and the drive to help the community is valued.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced, patient-focused environment.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Greet patients calling in and schedule appointments with care.
• Answer phone calls and manage inquiries.
• Use scheduling system to book providers according to patient needs.

Skills

Customer service

Phone calls

Multitasking

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Denticon

Microsoft Office

CRM software

Job description

Familia Dental’s corporate call center is seeking a dependable inbound agent to greet patients, listen carefully, and schedule appointments in a compassionate, timely, and professional manner.

This role emphasizes strong customer service, clear communication, and the ability to work in a fast-paced environment. A bilingual English/Spanish skill set is a plus and the drive to help the community is valued.