Remote Data Collection Support Specialist I

Toshiba America Business Solutions, Inc.; Jacksonville (FL); On-site; USD 30,000 - 32,000; Full time

Job summary

Toshiba America Business Solutions is seeking a Support Specialist I-Data Collection Agent for a Remote Position on a Temporary Assignment. You will help ensure accurate data collection for meter billing and auto toner replenishment, and escalate data issues as needed.

Responsibilities include remote installation and troubleshooting of data collection tools, implementing client information into the new platform, and coordinating with other departments.

Qualifications

• High School diploma or GED and 1 year related IT/tech support experience.
• Attention to detail when implementing data.
• Knowledge of MS Office and internet software; ability to analyze and troubleshoot.

Responsibilities

• Install, troubleshoot, and remotely resolve data collection tool issues.
• Implement client information to the new platform.
• Communicate with other departments and escalate unresolved issues.

Skills

IT Support

Networking

Device support

Security protocols

Education

High School

Tools

MS Office Suite

Remote troubleshooting tools

Job description

Toshiba America Business Solutions is seeking a Support Specialist I-Data Collection Agent for a Remote Position on a Temporary Assignment. You will help ensure accurate data collection for meter billing and auto toner replenishment, and escalate data issues as needed.

Responsibilities include remote installation and troubleshooting of data collection tools, implementing client information into the new platform, and coordinating with other departments.