Remote Data Collection Support Specialist

Toshiba America Business Solutions, Inc.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 32,000; Full time

Job summary

Toshiba America Business Solutions, Inc. is seeking a Support Specialist I-Data Collection Agent for a remote, temporary assignment. You will support data collection for meter billing and toner replenishment, ensuring accuracy and timely updates.

Responsibilities include installing and troubleshooting the data collection tool remotely, implementing client information on the new platform, and coordinating with other departments to resolve issues, escalating to Technical Service when needed.

Qualifications

• 1+ year related experience in IT support, networking or technical device support.
• Attention to detail for accurate data collection and implementation.
• Proficient in MS Office and basic internet software; able to interpret procedures.

Responsibilities

• Install, troubleshoot, and resolve data collection tool issues remotely.
• Implement client information to new platform.
• Coordinate with departments and escalate issues to Technical Service as needed.

Skills

Attention to detail

MS Office proficiency

Troubleshooting

Education

High School Diploma or GED

Job description

Toshiba America Business Solutions, Inc. is seeking a Support Specialist I-Data Collection Agent for a remote, temporary assignment. You will support data collection for meter billing and toner replenishment, ensuring accuracy and timely updates.

Responsibilities include installing and troubleshooting the data collection tool remotely, implementing client information on the new platform, and coordinating with other departments to resolve issues, escalating to Technical Service when needed.