Remote Data Collection Support Specialist I

Toshiba America Business Solutions, Inc.; Fishers (IN); On-site; USD 30,000 - 32,000; Part time

Job summary

Toshiba America Business Solutions, Inc. is seeking a Support Specialist I-Data Collection Agent for a remote, temporary assignment.

You will work with the data collection team to ensure accurate collection of device data for meter billing and toner replenishment. You will install, troubleshoot, and resolve data collection tool issues remotely, implement client information to the new platform, and collaborate with other departments to resolve issues, escalating when needed in partnership with

Qualifications

• High School diploma or GED with 1 year related experience in IT Support, networking, or print devices/solutions.
• Experience implementing data with attention to detail.
• Knowledge of MS Office Suite, internet software, analyzing and interpreting technical procedures, and troubleshooting customer issues.

Responsibilities

• Install, troubleshoot, and resolve data collection tool issues remotely.
• Implement client information to new platform.
• Communicate with other departments and groups regarding current issues and solutions; escalate unresolved problems as needed and work with Technical Service to resolve.

Skills

MS Office

Troubleshooting

Data interpretation

Data collection

Education

High School Diploma or GED

Job description

Toshiba America Business Solutions, Inc. is seeking a Support Specialist I-Data Collection Agent for a remote, temporary assignment.

You will work with the data collection team to ensure accurate collection of device data for meter billing and toner replenishment. You will install, troubleshoot, and resolve data collection tool issues remotely, implement client information to the new platform, and collaborate with other departments to resolve issues, escalating when needed in partnership with