Remote Data Collection Support Specialist I

Toshiba America Business Solutions, Inc.; Lee's Summit (MO); On-site; USD 30,000 - 32,000; Full time

Job summary

Toshiba America Business Solutions is seeking a Support Specialist I-Data Collection Agent for a remote, temporary assignment. You will work with the data collection team to implement client information and verify accurate collection of device data for meter billing and toner replenishment, elevating data-related issues as needed.

The role involves installing and troubleshooting data collection tools remotely, coordinating with other departments, and ensuring accurate data processing.

Qualifications

• High School diploma or GED required.
• Minimum 1 year related experience in IT support, networking, print device support, or network security.
• Experience with data collection and troubleshooting customer issues.

Responsibilities

• Install, troubleshoot, and resolve data collection tool issues remotely.
• Implement client information to new platform.
• Communicate with other departments and escalate unresolved problems; collaborate with TABS Technical Service to resolve.

Skills

MS Office

Troubleshooting

Customer support

Education

High School diploma or GED

Job description

Toshiba America Business Solutions is seeking a Support Specialist I-Data Collection Agent for a remote, temporary assignment. You will work with the data collection team to implement client information and verify accurate collection of device data for meter billing and toner replenishment, elevating data-related issues as needed.

The role involves installing and troubleshooting data collection tools remotely, coordinating with other departments, and ensuring accurate data processing.