Remote Data Collection Support Specialist I

Toshiba America Business Solutions, Inc.; Stonewall Estates (KY); On-site; USD 30,000 - 32,000; Full time

Job summary

Toshiba America Business Solutions is seeking a Support Specialist I-Data Collection Agent for a remote temporary assignment. You will join the data collection team to verify accurate collection of device data for meter billing and toner replenishment.

You will install, troubleshoot, and resolve data collection tool issues remotely and coordinate with other departments to escalate unresolved problems and ensure client information is implemented on the new platform.

Qualifications

• High School diploma or GED and 1 year related IT support/tech experience.
• Experience with data collection and attention to detail.
• Knowledge of MS Office and ability to interpret technical procedures.

Responsibilities

• Install, troubleshoot, and resolve data collection tool issues remotely.
• Implement client information to the new platform.
• Coordinate with other departments and escalate unresolved problems.

Skills

MS Office

Troubleshooting

Attention to detail

Communication

Education

High School diploma or GED

Tools

Data collection tools

Job description

Toshiba America Business Solutions is seeking a Support Specialist I-Data Collection Agent for a remote temporary assignment. You will join the data collection team to verify accurate collection of device data for meter billing and toner replenishment.

You will install, troubleshoot, and resolve data collection tool issues remotely and coordinate with other departments to escalate unresolved problems and ensure client information is implemented on the new platform.