Remote Data Center Field Service Operations Lead

ABB; Idaho; Remote; USD 119.000 - 190.000; Vollzeit

Benefits dieser Stelle

11 paid holidays

Company-paid life insurance

Zusammenfassung

ABB is seeking a seasoned leader to run day-to-day Data Center Services activities in the United States, reporting to the Director, Data Center Services Center of Excellence. The role combines operations management with surge-team development across the ABB Field Services group.

You will drive service quality, customer satisfaction, and KPI-based performance while coordinating across ABB teams. Remote work is allowed within the U.S., with travel up to 50% as needed.

Qualifikationen

• Bachelor’s degree in engineering or business.
• Experience in data center start-up and commissioning.
• Knowledge of MS Office, SAP, and project tools.

Aufgaben

• Oversees day-to-day data center service activities.
• Leads surge team development and onboarding.
• Drives operational excellence and KPI-based performance.
• Manages resource planning and travel up to 50%.
• Collaborates with ABB teams to resolve issues and support projects.

Kenntnisse

Leadership

Communication

Teamwork

Customer focus

Ausbildung

Bachelor’s Degree in Engineering or Business

Tools

MS Project

Google Sheets

SAP

BIM

Compass

CxAlloy

Procore

Jobbeschreibung

ABB is seeking a seasoned leader to run day-to-day Data Center Services activities in the United States, reporting to the Director, Data Center Services Center of Excellence. The role combines operations management with surge-team development across the ABB Field Services group.

You will drive service quality, customer satisfaction, and KPI-based performance while coordinating across ABB teams. Remote work is allowed within the U.S., with travel up to 50% as needed.