Remote Data Center Field Operations Lead

ABB; New Mexico; Remoto; USD 119.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k plan

Paid holidays

Descrizione del lavoro

ABB is hiring for a Data Center Services Center of Excellence leader to run day-to-day service activities in the United States. You will manage operations, drive continuous improvement, and grow a surge team for Data Center and Field Services.

The role requires engineering or business background, strong leadership, safety compliance, and the ability to travel up to 50%. Remote work within the U.S. is supported, with preference for Western/Mountain time zones.

Competenze

• Bachelor’s Degree in Engineering or Business or commensurate experience.
• Knowledge of Data Center Start-up and Commissioning strategies and field service development.
• Interpreting engineering drawings and technical specs.

Mansioni

• Improves service availability, quality, and customer experience across field service operations.
• Develops, implements, and reviews field service strategy aligned with global objectives.
• Drives continuous improvement and KPI-based performance management.
• Oversees Surge Team onboarding, training, and timesheet validation.
• Provides leadership and coaching for Field Service Engineers/Technicians.

Conoscenze

Leadership

Travel up to 50%

Strong communication

Customer focus

Operational excellence

Safety & HSE compliance

Formazione

Bachelor’s Degree in Engineering or Business

Strumenti

MS Project

Google Suite

SAP

BIM

Compass

CxAlloy

Procore

Descrizione del lavoro

ABB is hiring for a Data Center Services Center of Excellence leader to run day-to-day service activities in the United States. You will manage operations, drive continuous improvement, and grow a surge team for Data Center and Field Services.

The role requires engineering or business background, strong leadership, safety compliance, and the ability to travel up to 50%. Remote work within the U.S. is supported, with preference for Western/Mountain time zones.