Remote Data Center Field Operations CoE Lead

ABB; United States; Remoto; USD 119.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Life & Disability

401k with company contributions

11 paid holidays

Descrizione del lavoro

ABB in the United States is seeking a leader to run the Data Center Services Center of Excellence. You will manage day‑to‑day activities, develop surge capabilities, and ensure exceptional customer outcomes, while aligning field service with global objectives.

You will coach Field Service Engineers/Technicians, oversee resource planning, and drive continuous improvement, with a remote US work model and up to 50% travel.

Competenze

• Bachelor's Degree in Engineering or Business or commensurate experience.
• Sound knowledge of Data Center Start-up and Commissioning strategies and field service development.
• MS Project, Google Workspace, SAP and project issue resolution tools familiarity.

Mansioni

• Improves service availability, quality, and customer experience across all field service operations.
• Develops, implements, and reviews field service strategy aligned with global objectives.
• Leads a culture of operational excellence, risk management, and end-to-end service delivery.
• Oversees Surge Team operations including onboarding, training, and timesheet validation.
• Collaborates across ABB teams to assign personnel and support project execution.

Conoscenze

Leadership

Communication

Teamwork

Customer focus

Travel up to 50%

Formazione

Bachelor's Degree in Engineering or Business

Strumenti

MS Project

Google Workspace

SAP

BIM

Compass

CxAlloy

Procore

Descrizione del lavoro

ABB in the United States is seeking a leader to run the Data Center Services Center of Excellence. You will manage day‑to‑day activities, develop surge capabilities, and ensure exceptional customer outcomes, while aligning field service with global objectives.

You will coach Field Service Engineers/Technicians, oversee resource planning, and drive continuous improvement, with a remote US work model and up to 50% travel.