Remote Data Analytics & Reporting Specialist

Maximus; Atlanta (GA); Remoto; USD 45.000 - 69.000; Tempo pieno

Descrizione del lavoro

Maximus is hiring a remote Analyst to build reports and dashboards for a federal program in a consolidated contact center environment. The role focuses on delivering daily reports to the client and performing ad hoc analyses of trends and data.

The position requires a bachelor’s degree with 3+ years of data analytics experience, US citizenship, and the ability to pass a security clearance. Proficiency with Power Platform and MicroStrategy is preferred.

Competenze

• Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• U.S. Citizenship and ability to pass a security clearance
• 2+ years of specific experience performing data analytics within a call center environment
• Experience with Microsoft Power Platform preferred
• Experience with MicroStrategy preferred
• Ability to quickly learn and adapt to new technologies
• Strong attention to detail
• Strong critical thinking and problem-solving skills

Mansioni

• Responsible for database administration, data consolidation, data analysis and management reporting.
• Design database reports based on the requestor’s requirements in support of key business strategies.
• Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
• Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
• Create user guides and train on use of database reports, as necessary.

Conoscenze

Data analysis

Database administration

Dashboard design

Communication

Formazione

Bachelor's degree

Strumenti

Power BI

Power Apps

Power Automate

MicroStrategy

Microsoft Excel

Amazon Connect

Descrizione del lavoro

Maximus is hiring a remote Analyst to build reports and dashboards for a federal program in a consolidated contact center environment. The role focuses on delivering daily reports to the client and performing ad hoc analyses of trends and data.

The position requires a bachelor’s degree with 3+ years of data analytics experience, US citizenship, and the ability to pass a security clearance. Proficiency with Power Platform and MicroStrategy is preferred.