Remote Data Analytics & Reporting Specialist

Maximus

Olympia (WA)

Remote

USD 45,000 - 69,000

Full time

4 days ago

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Job summary

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment. The Analyst will build reports and dashboards for actionable insights, deliver daily reports to the client, and perform ad hoc analyses of trends and data.

This fully remote role requires the ability to pass a federal background check and reside in the continental US. Equipment will be provided, and responsibilities include data consolidation, reporting design, and ensuring data security.

Qualifications

Bachelor's degree in relevant field and 3+ years of professional experience, or equivalent combination of education and experience.
U.S. Citizenship and ability to pass a security clearance.
2+ years of data analytics experience in a call center environment.
Experience with Microsoft Power Platform preferred.
Experience with MicroStrategy preferred.
Ability to quickly learn and adapt to new technologies.
Strong attention to detail.
Strong critical thinking and problem-solving skills.

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting.
Design database reports based on the requestor’s requirements in support of key business strategies.
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
Create user guides and train on use of database reports, as necessary.