Remote Data & Reporting Analyst: Dashboards

Maximus

Lansing (MI)

Remote

USD 45,000 - 69,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment, building reports and dashboards for actionable insights and delivering daily reports to the client. The role involves data extraction, analysis, and creating user guides as needed.

The position is fully remote and contingent on contract award. Candidates must be able to pass a federal background check and reside in the Continental US. Equipment will be provided to support remote work.

Qualifications

Bachelor's degree in relevant field and 3+ years of professional experience or equivalent
U.S. Citizenship and ability to pass a security clearance
2+ years of data analytics experience in a call center environment
Experience with Microsoft Power Platform preferred
Experience with MicroStrategy preferred
Ability to quickly learn and adapt to new technologies
Strong attention to detail
Strong critical thinking and problem-solving skills

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting.
Design database reports based on requestor’s requirements to support key business strategies.
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
Create user guides and train on use of database reports, as necessary.