Remote Data Analytics & Reporting Specialist

Maximus

Madison (WI)

Remoto

USD 45.000 - 69.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment. You will build reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client and performing ad hoc analyses of trends and data.

This role is fully remote with a contingency upon contract award and requires the ability to pass a federal background check.

Competenze

Bachelor’s degree and 3+ years of data analytics or reporting experience.
U.S. Citizenship and ability to pass a security clearance.
2+ years of data analytics in a call center environment.
Experience with Power Platform and MicroStrategy preferred.
Ability to learn new technologies and strong attention to detail.
Strong critical thinking and problem-solving skills.

Mansioni

Build reports and dashboards to provide actionable insights for operational leaders.
Deliver daily reports directly to the client.
Perform queries, data extraction, manipulation, and analysis.
Monitor usage, upgrades, and reporting tools; ensure security of components.
Create user guides and train on use of database reports as necessary.