Remote Data Analytics & Reporting Specialist

Maximus; Denver (CO); Remote; USD 45,000 - 69,000; Full time

Job summary

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment. The Analyst will build reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.

This is a fully remote position contingent upon contract award. Candidates must be able to pass a federal background check and reside in the Continental US.

Qualifications

• Bachelor's degree in relevant field and 3+ years of professional experience.
• U.S. Citizenship and ability to pass a security clearance.
• 2+ years of data analytics experience in a call center environment.
• Experience with Power Platform or MicroStrategy is preferred.

Responsibilities

• Responsible for database administration, data consolidation, data analysis and management reporting.
• Design database reports based on requestor requirements to support business strategies.
• Perform queries, data extraction, manipulation and analysis to provide reporting solutions.
• Monitor customer usage, upgrades and reporting tools; monitor queries and ensure security of components.
• Create user guides and train on use of database reports.

Skills

Data analytics

Attention to detail

Critical thinking

Education

Bachelor's degree in relevant field

Tools

Power Platform

MicroStrategy

Power BI

Power Apps

Power Automate

Job description

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment. The Analyst will build reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.

This is a fully remote position contingent upon contract award. Candidates must be able to pass a federal background check and reside in the Continental US.