Remote Data & Reporting Analyst for Federal Programs

Maximus

Trenton (NJ)

Remote

USD 45,000 - 69,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment handling interactions for multiple federal agencies. The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.

This is a fully remote role.

Qualifications

Minimum Bachelor’s degree in a relevant field and 3+ years of professional experience or equivalent.
U.S. Citizenship and ability to pass a security clearance.
2+ years of data analytics experience in a call center environment.
Experience with Microsoft Power Platform and MicroStrategy is preferred.
Ability to quickly learn new technologies with strong attention to detail and problem solving.

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting.
Design database reports based on the requestor’s requirements to support key business strategies.
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of components.
Create user guides and train on use of database reports as necessary.