Remote Reporting & Analytics Analyst

Maximus; United States; Remote; USD 45,000 - 69,000; Full time

Job summary

Maximus is seeking a remote Analyst – Reporting to support a federal program in a consolidated contact center environment. You will design and deliver reports and dashboards to provide actionable insights and deliver daily client-facing reports to inform leadership decisions.

The role requires a Bachelor's degree plus 3+ years of data analytics experience, including call center exposure. Proficiency with Power BI, MicroStrategy, and Power Platform is expected; a federal background check is

Qualifications

• Bachelor's degree required or equivalent experience.
• 3+ years of data analytics experience; call center exposure preferred.
• Experience with Power Platform, MicroStrategy, and Power BI is expected.

Responsibilities

• Build reports and dashboards for operational leaders.
• Deliver daily reports to the client.
• Perform ad hoc analyses of trends and data.
• Ensure data security and integrity in reports.

Skills

Data analytics

Call center experience

Attention to detail

Problem solving

Education

Bachelor's degree in relevant field

Tools

Power BI

Power Apps

Power Automate

Microsoft Excel

MicroStrategy

Amazon Connect

Job description

Maximus is seeking a remote Analyst – Reporting to support a federal program in a consolidated contact center environment. You will design and deliver reports and dashboards to provide actionable insights and deliver daily client-facing reports to inform leadership decisions.

The role requires a Bachelor's degree plus 3+ years of data analytics experience, including call center exposure. Proficiency with Power BI, MicroStrategy, and Power Platform is expected; a federal background check is