Remote Cybersecurity Services Delivery Lead

Palo Alto Networks, Inc.; Charlotte (NC); Remoto; USD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Palo Alto Networks is seeking a senior Professional Services leader to manage a 10–15+‑person team delivering deployment, upgrade, and security engagements across Cortex. You will drive pre‑sales, LOE estimation, and SOW creation while hitting milestones, revenue targets, and CSAT.

You’ll lead recruitment, capacity planning, and career development while collaborating with Sales to scope engagements and expand offerings. A broad security and cloud background is essential.

Competenze

• 2+ years leading teams of 10+ resources.
• 5+ years delivering or supporting enterprise cybersecurity solutions.
• ~3+ years leading government customer engagements with public sector procurement and compliance.
• Deep SOC, incident response, and threat mitigation knowledge.
• Experience with major cloud platforms and CI/CD DevOps workflows.
• Familiarity with Cortex product suite and related tools.
• Travel up to 20% across North America; CISSP, PMP, CCSP or CISM.

Mansioni

• Lead daily activities for 10–15+ multi‑disciplined consultants and subcontractors.
• Oversee end‑to‑end service execution across SOC operations and related workstreams.
• Partner with Sales to scope engagements, generate SOWs, and LOEs.
• Maintain project milestones, revenue targets, and high CSAT.
• Build strategic client relationships and act as escalation point.
• Onboard, train, and manage third‑party partners and contractors.
• Contribute to new service offerings and expand internal training content.

Conoscenze

Leadership

Government engagements

SOC operations

Cloud & DevOps

AppSec & threat mitigation

Cortex product familiarity

Sales collaboration

Formazione

Bachelor’s or Master’s degree in Computer Engineering / related field

Strumenti

Salesforce

Clarizen

G-Suite

Descrizione del lavoro

Palo Alto Networks is seeking a senior Professional Services leader to manage a 10–15+‑person team delivering deployment, upgrade, and security engagements across Cortex. You will drive pre‑sales, LOE estimation, and SOW creation while hitting milestones, revenue targets, and CSAT.

You’ll lead recruitment, capacity planning, and career development while collaborating with Sales to scope engagements and expand offerings. A broad security and cloud background is essential.