Remote Cybersecurity Account Manager - Growth & Renewals

GuidePoint Security LLC; Tallahassee (FL); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Medical insurance (group)

Dental insurance (group)

12 holidays + Flexible time off

Mobile/internet allowance

Retirement plan eligibility

Pet benefit

Job summary

GuidePoint Security LLC is seeking an experienced Inside Sales Account Manager in the United States, Florida, Tallahassee region. You will support an Account Executive, respond to inquiries, and coordinate between Customers, Vendors, and GPS resources.

The role emphasizes relationship building, opportunity management, and driving renewals and upsells. The ideal candidate has proven Inside Sales success in cybersecurity, strong communication skills, and familiarity with Salesforce and Microsoft

Qualifications

• Proven success in Inside Sales with cyber security experience required.
• Demonstrated ability to multitask, maintain detail, and follow through on commitments.
• Strong written and verbal communication skills for email, phone, and documents.

Responsibilities

• Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
• Respond to Customer inquiries in a timely fashion and move to resolution
• Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
• Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
• Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
• Leverage Vendor resources and relationships to bring value to Customers
• Improve more frequent calls and higher touch for AE’s customer base
• Manage open opportunities in existing accounts with guidance from AE
• Identify whitespace opportunities with customers and vendors
• Represent GPS AE at customer meetings as needed
• With AE guidance, close renewal, upsell and net new sales cycles
• Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
• Collaborate on promoting marketing communication to account base with targeted follow up
• Focus on driving and selling GPS Professional Services Engagements across targeted account base
• Assist AE in forecast management and internal strategic reporting
• If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
• All other duties as assigned

Skills

Inside Sales

Cyber Security

Communication

Salesforce

Microsoft Office

Education

Bachelor’s Degree

Tools

Salesforce

Microsoft Office

Job description

GuidePoint Security LLC is seeking an experienced Inside Sales Account Manager in the United States, Florida, Tallahassee region. You will support an Account Executive, respond to inquiries, and coordinate between Customers, Vendors, and GPS resources.

The role emphasizes relationship building, opportunity management, and driving renewals and upsells. The ideal candidate has proven Inside Sales success in cybersecurity, strong communication skills, and familiarity with Salesforce and Microsoft