Remote CX Coordinator — Entry-Level

Talentoma; New Mexico; On-site; USD 38,000 - 52,000; Full time

Job summary

Talentoma is seeking a Remote Customer Experience Coordinator to support customer communication, scheduling, follow-up, and service coordination in a fully remote role. The position suits detail-oriented professionals who enjoy helping customers and keeping multiple activities organized.

Responsibilities include coordinating routine activities, responding to questions, organizing follow-ups, and maintaining accurate customer records while working independently from home.

Qualifications

• Entry-level candidate with strong communication skills.
• Ability to coordinate multiple routine tasks and follow through.
• Comfortable using CRM tools and digital channels.

Responsibilities

• Coordinate routine customer experience activities.
• Respond to customer questions through approved channels.
• Organize customer follow-up and scheduled interactions.
• Assist with appointment and communication scheduling.
• Maintain accurate customer records and notes.
• Document requests, outcomes, and pending actions.
• Coordinate information with internal team members.
• Monitor outstanding customer requests.
• Communicate updates and scheduling information clearly.
• Follow established customer experience workflows.
• Help maintain an organized and responsive customer journey.
• Entry-level applicants are encouraged to apply.

Skills

Verbal communication

Written communication

Coordination

Organization

Scheduling

CRM proficiency

Time management

Independence

Tools

CRM software

Job description

Talentoma is seeking a Remote Customer Experience Coordinator to support customer communication, scheduling, follow-up, and service coordination in a fully remote role. The position suits detail-oriented professionals who enjoy helping customers and keeping multiple activities organized.

Responsibilities include coordinating routine activities, responding to questions, organizing follow-ups, and maintaining accurate customer records while working independently from home.