Remote Customer Service Coordinator

Talentoma; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Talentoma is seeking a Remote Customer Service Coordinator to join our team as an entry-level, full-time role. You will coordinate customer-service requests, follow-ups, scheduling, and service communications in a fully remote capacity.

Ideal candidates are organized, detail-oriented, and capable of handling multiple routine tasks while maintaining accurate records. Training and onboarding will be provided to ensure smooth operations and strong customer interactions from day one.

Qualifications

• Entry-level candidates encouraged to apply.
• Strong verbal and written communication skills required.
• Excellent organizational and coordination abilities.
• Basic computer skills and CRM proficiency expected.

Responsibilities

• Coordinate customer-service requests and follow-up activities.
• Respond to routine inquiries through approved channels.
• Organize appointments, calls, and follow-ups.
• Maintain accurate customer records and service notes.
• Document requests, outcomes, and outstanding actions.
• Coordinate information between customers and team members.
• Communicate scheduling changes professionally.

Skills

Verbal communication

Written communication

Organization

CRM proficiency

Remote work

Time management

Tools

CRM software

Job description

The Remote Customer Service Coordinator is an entry-level, full-time remote opportunity coordinating customer requests, follow-up activities, scheduling, and service communication. This role is ideal for an organized professional who can manage multiple routine customer-service tasks while maintaining accurate records.

• Coordinate customer-service requests and follow-up activities.
• Respond to routine customer inquiries through approved channels.
• Organize customer appointments, calls, and scheduled follow-ups.
• Maintain accurate customer records and service notes.
• Document requests, outcomes, and outstanding actions.
• Coordinate information between customers and appropriate team members.
• Communicate scheduling changes and updates professionally.
• Follow established customer-service workflows.
• Prioritize assigned customer requests according to established guidelines.
• Support an organized and responsive service operation.
• Entry-level candidates are encouraged to apply.
• Strong verbal and written communication skills.
• Excellent organizational and coordination abilities.
• Comfortable communicating with customers by phone and digitally.
• Strong attention to detail.
• Good scheduling and calendar-management skills.
• Basic computer and CRM proficiency.
• Ability to manage multiple routine assignments.
• Reliable follow-through and time management.
• Comfortable working independently in a remote environment.
• Fully remote work-from-home position.
• Full-time professional schedule.
• U.S.-based remote work opportunity.
• Structured onboarding and training.
• Digital scheduling and customer-service tools.
• Clearly defined service-coordination workflow.