Remote Customer Relations Coordinator

Talentoma; West Virginia; On-site; USD 36,000 - 48,000; Full time

Job summary

Talentoma seeks a Remote Customer Relations Coordinator to support customer communications, scheduling, and relationship-maintenance in an entry-level, full-time role.

You will coordinate routine activities, respond to questions, organize follow-ups, and document requests while working independently in a fully remote U.S.-based environment with structured onboarding.

Qualifications

• Entry-level candidates are encouraged to apply.
• Basic computer and CRM proficiency.
• Ability to prioritize routine assignments.
• Fully remote work-from-home position.

Responsibilities

• Coordinate routine customer-relations activities.
• Respond to customer questions and service requests.
• Organize customer follow-up activities.
• Assist with scheduling customer calls and appointments.
• Maintain accurate customer records and communication notes.
• Document requests and follow-up requirements.
• Coordinate information between customers and internal teams.
• Monitor outstanding customer requests.
• Communicate updates professionally and promptly.
• Help maintain an organized and responsive customer experience.

Skills

Verbal communication

Written communication

Organization

Time management

Attention to detail

Remote work

Phone communication

Calendar management

Tools

CRM

Calendar apps

Job description

The Remote Customer Relations Coordinator is an entry-level, full-time remote role coordinating customer communications, follow-up activities, scheduling, and relationship-support tasks. This position requires organization, clear communication, and dependable follow-through.

• Coordinate routine customer-relations activities.
• Respond to customer questions and service requests.
• Organize customer follow-up activities.
• Assist with scheduling customer calls and appointments.
• Maintain accurate customer records and communication notes.
• Document requests and follow-up requirements.
• Coordinate information between customers and internal teams.
• Monitor outstanding customer requests.
• Communicate updates professionally and promptly.
• Help maintain an organized and responsive customer experience.
• Entry-level candidates are encouraged to apply.
• Strong verbal and written communication.
• Good organizational and coordination skills.
• Comfortable communicating by phone and digital platforms.
• Strong attention to detail.
• Good scheduling and calendar-management abilities.
• Basic computer and CRM proficiency.
• Ability to prioritize routine assignments.
• Reliable follow-through and time management.
• Comfortable working independently in a remote setting.
• Fully remote work-from-home position.
• Full-time professional schedule.
• U.S.-based remote work environment.
• Structured onboarding and training.
• Digital scheduling and communication tools.
• Organized customer-relations workflow.