Remote Client Services Specialist

Transworld Systems Inc.; Aiken (SC); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Career growth

Benefits package

Job summary

Transworld Systems, Inc. is recruiting for a Remote Client Services Representative. This is a work-from-home role with compensation of $14–$15 per hour and potential for advancement.

Candidates should have a high school diploma or GED, strong communication skills, and proficiency with Microsoft Office. You will handle inquiries, validate debt information, and generate client reports while complying with laws and company policies.

Qualifications

• High School Diploma or GED, or equivalent work experience.
• Proficient PC skills including Microsoft Office.
• Excellent interpersonal, written, and oral communication.
• Professional and mature demeanor with a can-do attitude.
• Ability to maintain confidentiality.
• Ability to work with minimal supervision.
• Team-oriented and able to multitask.
• Strong prioritization and organizational skills.

Responsibilities

• Research data regarding account and billing information to validate debts.
• Handle and respond to daily client requests via phone, email, fax and mail.
• Produce reports as requested by clients by assisting in the creation of the reports.
• Dependent upon position, learn new computer platforms/systems.
• Compliance with Federal, State, and Local laws/regulations and TSI policies.
• Follow up to ensure customer satisfaction.
• Provide feedback to management for improvements.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management.

Skills

Interpersonal communication

Written communication

Oral communication

Confidentiality

Multitasking

Time management

Team player

Microsoft Office

Basic computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Transworld Systems, Inc. is recruiting for a Remote Client Services Representative. This is a work-from-home role with compensation of $14–$15 per hour and potential for advancement.

Candidates should have a high school diploma or GED, strong communication skills, and proficiency with Microsoft Office. You will handle inquiries, validate debt information, and generate client reports while complying with laws and company policies.