Remote Customer Service & Sales Specialist

Transworld Systems Inc.; Tallahassee (FL); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Commission opportunity

Comprehensive benefits package

Job summary

Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our team. You will handle customer inquiries, upsell products, and document interactions in our system while meeting quality targets.

The role offers remote work from home, paid training, and opportunities for monthly commissions based on performance, with a comprehensive benefits package. Training follows a structured schedule and must be completed with cameras on during sessions.

Qualifications

• Experience in handling high volume calls and maintaining quality service.
• Ability to document customer interactions accurately in client systems.
• Strong communication skills and professionalism on every interaction.
• Familiarity with basic upsell techniques and product knowledge.

Responsibilities

• Proactively discuss and recommend additional products and services to customers during calls.
• Assist customers with inquiries and concerns while maintaining compliance with regulations.
• Ensure account information is accurately entered into the client system.
• Communicate clearly with customers about account status and next steps.
• Support outage or service-related inquiries during on-call rotations.

Skills

Call center experience

Effective communication

Detail oriented

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our team. You will handle customer inquiries, upsell products, and document interactions in our system while meeting quality targets.

The role offers remote work from home, paid training, and opportunities for monthly commissions based on performance, with a comprehensive benefits package. Training follows a structured schedule and must be completed with cameras on during sessions.