Remote Customer Support & Sales Specialist

MCI; Missouri; On-site; USD 30,000 - 45,000; Full time

Job summary

MCI is seeking remote customer service representatives to provide technical support and sales assistance from the comfort of your home. Interact with customers nationwide to resolve issues and ensure a best-in-class experience.

Successful candidates will have excellent communication abilities, a high school diploma, and a capacity for multitasking in a fast-paced environment. Join MCI to make a positive impact in customer interactions.

Qualifications

• Age 18 years or older.
• Typing speed ≥20 words per minute.
• Reliable, punctual, and able to maintain attendance.
• Team oriented with a strong customer focus.

Responsibilities

• Listen to customers, understand needs, and resolve issues.
• Identify sales opportunities and perform upsell activities.
• Achieve first-call resolution through effective problem solving.

Skills

Excellent written communication

Customer-service orientation

Conflict-resolution skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, PowerPoint, Word, Outlook)

Windows skills

Job description

MCI is seeking remote customer service representatives to provide technical support and sales assistance from the comfort of your home. Interact with customers nationwide to resolve issues and ensure a best-in-class experience.

Successful candidates will have excellent communication abilities, a high school diploma, and a capacity for multitasking in a fast-paced environment. Join MCI to make a positive impact in customer interactions.