Remote Customer Support & Sales Specialist

MCI; California (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health benefits

Life insurance

Opportunities for career growth

Paid training programs

Job summary

MCI is seeking a Customer Support and Sales Representative for a remote work-at-home position. This role involves handling customer interactions, resolving issues, and upselling products while ensuring a high-quality customer experience.

Candidates must have a high school diploma, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Competitive benefits and opportunities for career growth are offered.

Qualifications

• Must be 18 years of age or older.
• Excellent written and oral communication skills required.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance and punctuality.

Responsibilities

• Listen to customers and resolve issues.
• Utilize technology for account management.
• Recognize and apply sales opportunities.
• Ensure first-call resolution through effective problem solving.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem solving

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

MCI is seeking a Customer Support and Sales Representative for a remote work-at-home position. This role involves handling customer interactions, resolving issues, and upselling products while ensuring a high-quality customer experience.

Candidates must have a high school diploma, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Competitive benefits and opportunities for career growth are offered.