Remote Customer Support & Sales Agent

MCI; Missouri; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI is seeking support representatives for remote customer service interactions. This role focuses on addressing customer inquiries, resolving issues, and ensuring top-notch service experiences.

The ideal candidate will have a high school diploma, exceptional communication skills, and the ability to multitask effectively. The position includes various benefits such as paid time off, health coverage, and opportunities for advancement.

Qualifications

• Excellent written and oral communication skills.
• Ability to type swiftly and accurately (≥20 words per minute).
• Highly reliable with regular attendance.

Responsibilities

• Listen to customers and resolve issues effectively.
• Utilize systems for account management tasks.
• Recognize and apply sales skills.

Skills

Communication Skills

Organizational Skills

Customer Service Orientation

Problem-Solving Skills

Multi-tasking

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

MCI is seeking support representatives for remote customer service interactions. This role focuses on addressing customer inquiries, resolving issues, and ensuring top-notch service experiences.

The ideal candidate will have a high school diploma, exceptional communication skills, and the ability to multitask effectively. The position includes various benefits such as paid time off, health coverage, and opportunities for advancement.