Remote Customer Support & Sales Specialist

MCI; Tennessee; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is hiring for a remote customer service position that involves supporting customer service, technical support, and sales interactions. This role requires strong communication skills and the ability to resolve customer issues effectively.

Ideal candidates demonstrate reliability, problem-solving skills, and a customer-centered approach in a dynamic environment. Benefits include paid time off, health coverage, and career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Listen to customers and resolve customer issues.
• Utilize systems and technology for account management tasks.
• Explain products and processes to customers.

Skills

Organizational skills

Written and oral communication

Type swiftly and accurately

Customer service orientation

Multi-tasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is hiring for a remote customer service position that involves supporting customer service, technical support, and sales interactions. This role requires strong communication skills and the ability to resolve customer issues effectively.

Ideal candidates demonstrate reliability, problem-solving skills, and a customer-centered approach in a dynamic environment. Benefits include paid time off, health coverage, and career growth opportunities.