Remote Customer Support Pro — Elevate Every Experience

teletech; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

TTEC is hiring a Customer Service Representative in Austin, TX. You’ll be part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

We’ll train you to be a subject matter expert in your field, so you can be confident providing the highest level of service possible across voice, chat or email interactions. You’ll report to a (INSERT MANAGER ROLE) and have opportunities for career growth in a dynamic,

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Computer savvy

Education

High school diploma

Job description

TTEC is hiring a Customer Service Representative in Austin, TX. You’ll be part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

We’ll train you to be a subject matter expert in your field, so you can be confident providing the highest level of service possible across voice, chat or email interactions. You’ll report to a (INSERT MANAGER ROLE) and have opportunities for career growth in a dynamic,