Remote Customer Service Pro - Training, Growth, Great Perks

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus opportunities

Benefits

Job summary

TTEC is hiring a Customer Service Representative in Austin, TX (or remote as updated) to deliver amazing customer experiences across voice, chat, and email. You will be trained to become a subject matter expert and help customers with empathy and clarity, ensuring high satisfaction and loyalty.

The role offers excellent compensation, performance bonus opportunities, and benefits, with a supportive leadership team and a diverse, community-minded workplace.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer literacy

Education

High School Diploma

Job description

TTEC is hiring a Customer Service Representative in Austin, TX (or remote as updated) to deliver amazing customer experiences across voice, chat, and email. You will be trained to become a subject matter expert and help customers with empathy and clarity, ensuring high satisfaction and loyalty.

The role offers excellent compensation, performance bonus opportunities, and benefits, with a supportive leadership team and a diverse, community-minded workplace.