Remote Customer Support Pro — Grow Your Career

teletech; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus opportunities

Benefits

Job summary

TTEC is hiring a Customer Service Representative. You’ll handle voice, chat, and email interactions, providing attentive support to customers. With 6 months+ customer service experience and a HS diploma, you’ll resolve inquiries with empathy and product knowledge.

You’ll join a diverse, growth-focused team within a family-friendly atmosphere, reporting to a manager role. Training will prepare you as a subject matter expert across channels.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative. You’ll handle voice, chat, and email interactions, providing attentive support to customers. With 6 months+ customer service experience and a HS diploma, you’ll resolve inquiries with empathy and product knowledge.

You’ll join a diverse, growth-focused team within a family-friendly atmosphere, reporting to a manager role. Training will prepare you as a subject matter expert across channels.